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Introducing Blitzllama x Zapier

Bridging the gap between user insights and your team's workflow for seamless collaboration and informed decision-making.

July 14, 2023
Rahul Mallapur

In the fast-paced world of startups, we often find ourselves juggling a diverse range of tools, from project management on Asana to data analysis on Google Sheets. Though each tool offers its unique advantages, there's a common problem: data silos.

Take Blitzllama, for example, a robust user research tool generating priceless insights into user behavior, experiences, and preferences. Although these insights are actionable, they typically remain within the Blitzllama ecosystem, thus limiting their overall impact. Moreover, sharing user research across multiple platforms and people can be time-consuming, error-prone, and challenging.

Such complexities can prevent the true potential of these insights from being realized. Fortunately, we fixed this!

Introducing the Zapier and Blitzllama Integration

We are thrilled to announce Blitzllama’s newest integration with Zapier, a leading tool in workflow automation. This integration bridges the gap between user research and other business operations, enabling a seamless flow of insights and data across various platforms.

How Zapier x Blitzllama Solves the Problem

With Zapier, you can create custom workflows or "Zaps" that connect your business apps and automate tasks. By integrating Blitzllama with Zapier, user research data can be automatically relayed from Blitzllama to any of the thousands of apps supported by Zapier.

Whether it's sharing new user insights with your customer support team via Intercom, updating a Google Sheets file with the latest survey results, or adding user research insights to an ongoing Asana project, the Zapier x Blitzllama integration, makes it all possible with a few clicks.

Getting Started with Zapier x Blitzllama

With no coding and just a few clicks, you can connect Blitzllama and share survey responses with over 3,000 apps powered by Zapier. Let's consider a few examples:

Create Google Sheet rows from new Blitzllama survey responses

Looking for an easy way to view and share your organization's survey responses? Set up this integration and each new Blitzllama survey response will automatically generate a new row in Google Sheets. This allows you to effortlessly manage and share all your user insights from a single location.

Update contacts and create engagements in HubSpot

Keeping your HubSpot contacts up-to-date with the latest comments or satisfaction scores is crucial for excellent customer experience. This Zap ensures that your latest Blitzllama survey responses are automatically saved to the relevant HubSpot contacts. In addition, it creates an engagement for each response, providing a comprehensive view of customer interactions.

Automatically update Intercom contacts based on specific criteria

Elevate your customer experience strategy with this targeted Intercom x Blitzllama Zap. As you receive feedback through Blitzllama’s surveys, Zapier's filters allow the sharing of responses with Intercom based on specific conditions such as an NPS score of less than 7, or users requesting to "Talk with customer support". When a survey response meets your defined criteria, Zapier automatically creates or updates the corresponding Intercom contact. This integration ensures pertinent user insights are instantly accessible, further enhancing your ability to deliver personalized customer support experiences.

Wondering how to connect Zapier and Blitzllama, check out the documentation.

The potential applications of the Zapier x Blitzllama integration are virtually limitless. By breaking down data silos and promoting a seamless flow of information, we're helping startups streamline their operations and unlock the full potential of their user research. We can't wait to see how you will use this integration to enhance your user research and make data-driven decisions.