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While Hotjar provides a suite of features for tracking user behavior on web pages, it falls short in the in-app feedback collection and analysis domain. Blitzllama specializes in this field and offers extensive customization, personalization, and data quality control features. Moreover, Blitzllama supports both mobile and web platforms.

Yes, Blitzllama supports both mobile and web platforms, making it more versatile than Hotjar, which only supports web-based products.

Blitzllama offers more affordable plans. Hotjar’s Business plan costs $289/month for 5k responses and $99/month for 1k responses. In comparison, Blitzllama offers a flat subscription based on monthly active users with unlimited monthly responses, costing $50/month for a product with 25k monthly active users, saving you at least 50% compared to Hotjar.

Blitzllama has extensive resurvey controls that allow you to display a new survey based on when the user last viewed the previous survey, and control the frequency of resurveys. This feature is not available in Hotjar.

Blitzllama's GPT3-powered feedback analytics instantly categorize and translate feedback into topics, sentiments, and recommendations, saving hours spent on categorizing feedback data. Blitzllama also allows you to create shareable dashboards and maintains all feedback data in a queryable, single repository.

Hotjar integrates with popular product analytics and engagement tools like Mixpanel, Segment, and Google Analytics, but these integrations are limited to forwarding collected feedback. Blitzllama, on the other hand, provides no-code integrations with these tools and supports syncing cohorts, making it easier to launch targeted surveys.

Blitzllama features AI-powered question assistants that help you frame unbiased and insightful surveys quickly. These assistants continuously train on your data, ensuring that the context and taxonomy of your surveys are more aligned with your products and user base.

Yes, Blitzllama offers data guardrails to ensure the accuracy of your feedback. It provides filters to remove spam, low-intent feedback, and accidental clicks. It also offers statistical confidence indicators to help you choose the sample size and decide when to pause surveys.

Hotjar CSAT measures customer satisfaction through surveys and feedback widgets. Blitzllama, however, takes a more holistic approach by combining customer satisfaction ratings with open-ended questions. This gives a deeper understanding of customers' experiences with the product.

Yes, Hotjar provides a JavaScript library (hotjar js) that can be integrated into a Vue, Angular, or React Native application. However, Hotjar only supports web-based products and doesn't offer mobile app compatibility (hotjar mobile app), which includes iOS and Android platforms.

Hotjar allows for UI/UX customization and personalization in its Business and Scale plans. Blitzllama also offers customization even on it’s free plan, and its personalization is more advanced, allowing question texts to be personalized with user attributes or event data.

Blitzllama supports white labeling and customization in its paid plans, which are more affordable than Hotjar's. You can tailor your surveys to your brand and design preferences, ensuring a cohesive user experience across your products.