Build your Product Roadmap
Prioritize feature developments according to actual user needs for a more customer-centric product roadmap.
Collecting feature requests unveils user needs and pain points you might overlook or underestimate. It helps ensure what you're building matches user wants, driving a product roadmap that aligns with customer needs.
Unlike customer support tools that mainly capture bugs and support requests, directly soliciting feature requests from users reveals their insights and preferences. This approach leads to a product that resonates with your audience and results in improved user retention and satisfaction.
How does feedback supercharge your product development?
Engaging users in the product development process creates a sense of participation and enhances retention rates. Open-ended questions can spark new insights, unveiling valuable perspectives.
Customer feedback captures user-driven feature demands, filling the gap between what users say and their actual actions. It ensures that your roadmap reflects real user needs and preferences.
Note: Look beyond the suggested features and understand the issues behind them, the reasons for these requests, and their urgency. This strategy helps avoid discrepancies between expressed preferences and user actions.